General
Podiatry Questions
What is a podiatrist?
A podiatrist is a university-trained, registered health professional specialising in the feet, ankles and lower limbs. In New Zealand, podiatrists must be registered with the Podiatrists Board of New Zealand and hold an annual practising certificate.
Do I need a referral to see a podiatrist?
No referral is needed. You can book an appointment directly with us at any time.
What does a podiatrist do?
Podiatrists diagnose and treat conditions affecting the feet, ankles, and lower limbs. This includes pain, skin and nail issues, sports injuries, and long-term conditions like diabetes.
Are you ACC registered?
Yes, we are ACC-contracted. If your foot or leg injury happened as a result of an accident, you may be eligible for subsidised treatment.
Do you treat children?
Absolutely. We see children of all ages for issues like in-toeing, heel pain, growth pains, and sports injuries. As well as ingrown toenails.
What is the difference between a podiatrist and a chiropodist?
In New Zealand the terms describe the same profession. 'Chiropodist' is the older name and 'podiatrist' is the current registered title.
Appointments
& Costs
How long are appointments?
Initial assessments are usually 40–45 minutes. Follow-ups vary depending on the treatment needed.
How much does it cost to see a podiatrist?
Our fees vary depending on the type of appointment. Please get in touch and we’ll talk you through the pricing or visit our Booking page for more details.
What should I bring to my appointment?
Please bring:
Any relevant medical or injury info
The shoes you wear most often
Orthotics or insoles you currently use
ACC number if applicable
Do you offer Southern Cross Easy-Claim?
Yes. We're an approved Southern Cross Easy-Claim provider, so if you're a member with eligible cover we can process your claim on the spot. Just bring your membership card.
What payment methods do you accept?
Eftpos, Credit Card or Afterpay
Conditions
& Services
Do you offer custom orthotics?
Yes, we provide both custom and prefabricated orthotics depending on your needs, lifestyle, and budget.
Can you help with heel pain or plantar fasciitis?
Absolutely! Heel pain is one of the most common problems we treat. Early care makes a big difference!
Do you treat ingrown toenails?
Yes, we provide both conservative treatment and minor surgical options if needed.
Can you remove corns or calluses?
Yes, safely and pain-free using sterile tools. We'll also help prevent them from returning.
Do you treat cracked heels?
Yes, it it painless. And you walk out with smooth heels. This treatment is for all ages and all genders.
Booking
& Availability
How do I book an appointment?
You can book online anytime or give us a call. We're happy to help, and we endeavour to return calls within 24 hours. Booking online is the fastest and easiest way.
Do you have same-day appointments?
We’ll always try to fit you in if it’s urgent. Give us a ring and we’ll do our best.
Where are you located?
You’ll find us in Hamilton, visit our Contact page for address, map, and parking details.
Do you have parking?
Yes, there's free on-site parking at the clinic, plus wheelchair access.
What are your opening hours?
Monday to Thursday, 8am to 5pm, and Friday 8am to 12pm.
Still Have a Podiatry Question?
We’re always happy to help.






